Krystal Hotel & Resort Cancun

The Krystal Cancun, with refreshingly careful service, invites you to take your very well deserved vacations and enjoy the enormous wealth that this Mexican destination has to offer, from Mayan archeological sites, silent witnesses of the cultural past, to the modern city atmosphere. The hotel with 502 rooms is conveniently located in the prime area of Punta Cancun, the heart of activities and entertainment, within walking distance to some of the most popular shopping malls, an endless variety of restaurants and the Convention Center.


  • Room Only
  • Bed & Breakfast
  • All Inclusive



Relive the charm of Old Mexico in an authentic hacienda-style restaurant, with gourmet Mexican fare at its best, while being accompanied by the soulful serenades of the mariachi. A la carte service available. Dress code: casual elegant (slacks are required for men) Reservation required. Dinner only: 6:00 p.m. to 11:00 p.m


A delicious variety of local and international dishes served in an airconditioned area overlooking the pool. Try mouth–watering Mexican specialties at our breakfast buffet. Lunch and Dinner a la carte. Open from 7:00 am to 11:00 p.m.


Situated conveniently by the main pool, the restaurant allows you to enjoy snacks and delicious surf & turf specialties, experiencing an amazing view of the sweeping beach and Caribbean Sea. Buffet Lunch (served seasonally) and a la carte service. Open from 11:00 to 17:00 hrs.


The perfect meeting place with cocktails and billiard tables. We are open from 11:00 a.m. to Midnight and the maximum capacity is up to 80 persons and of course we have a daily Happy Hour!

CASCADA BAR Relax on your own swing seat with refreshing drinks served by the infinity whirlpool. From 11:00 a.m. to 5:00 p.m. BEACH CLUB Sunbathe in comfort on padded lounge chairs and enjoy with appetizer service, tropical snacks, and drinks, this is the ideal place to relax. Open seasonally from 11:00 a.m. until 5:00 p.m.


All rooms include: mini bar, electronic safety deposit box (inside the closet), Plasma T.V., interactive movies ($$), access to long distance calls when opening credit at check in. Connecting Rooms available.


There are 168 standard rooms with floor to ceiling windows with partial ocean view or a spectacular boulevard view.


We have 160 deluxe ocean view rooms with floor to ceiling windows and new panoramic balconies providing sweeping views of the Caribbean Sea.


We have 3 suites available, our Junior Suite, Master Suite and Presidential Suite.

All suites located on the eighth floor of the main tower and feature an ocean view, Krystal Club services, as well as VIP treatment. Our Master and Presidential Suites offer exclusive private pools.


Family Studio, with 40 sq mt and King-size bed, you will find a living room with a sofa slide-out bed,refrigerator and microwave, among other amenities. Includes continental breakfast and afternoon wine with appetizers as well


The Club Rooms feature marble floors, flat screen LCD TVs, fluffy white duvets accented by splashes of tropical pillows & dark wood furniture, modern bathrooms with rain showers, and of course, private balconies. Guests in the Krystal Club Rooms also enjoy additional Club Amenities:

  • Continental Breakfast
  • Coffee & pastries
  • Hors d’oeuvrés & House wine in the evening
  • Access to Fitness Center
  • Wi-Fi
  • 20% discount on Massages
  • 15% discount at El Mortero Restaurant
  • Connecting Rooms Available


These luxurious rooms are located in an oceanfront building, with private balcony and relaxing sun chairs. Guests in the Romantic Rooms also enjoy:

  • Bottle of sparkling wine
  • Bathrobes & slippers
  • 15% discount at El Mortero Restaurant Krystal Club Services
  • 15% discount on Massages


  • Physically  hallenged,
  • Accommodations,
  • Krystal club / private lounge,
  • Business center,
  • Wireless Internet,
  • Panoramic swimming pool and Jacuzzi,
  • Bali style Day beds,
  • children’s pool,
  • children´s Play Area,
  • Fitness c enter & Spa,
  • Laundry Service,
  • Areas for special events,

3 Meeting rooms (450 people)

For special events and conventions, the hotel has four meeting rooms with capacity of up to 450 people, as well as a variety of areas and the well known Seven Columns area. Ranging from dinner for two, cocktails to wedding ceremonies and group events, our highly enabled personnel will be pleased to help coordinate all type of events. We always ensure success and complete satisfaction to our clients. Our warmth, cordiality and careful service are complemented by our vibrant facilities.

  • Parking,
  • car Rental,
  • Travel agency ($),
  • Tobacco and gift shop ($),
  • Baby sitting service ($),
  • Physician (on call) ($),
  • Bull Dog Night club($)

Paseo Kukulcán Km-9, L9 y 9ª, Zona Hotelera Cancún Q. Roo CP.77500; Tel. +52 (998) 848 9800

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